Contact Us
Water coming in right now? Get help now. The line answers 24/7. A phone call is faster than the form.
Plano Water Damage Restoration is a referral service. When you call, we connect you with an independent local restoration company. We don’t do the work ourselves.
Before you call, turn off your home’s main water shutoff valve if you can do it safely.
Is the leak at the meter or the street? Call the City first
If water is coming from the meter, the street or the City’s side of the line, call the City of Plano:
- Business hours: (972) 769-4160
- After hours: (972) 727-1623
Source: City of Plano customer service contact page. If your own shutoff valve won’t close, call the City’s water emergency line above. Once the water is off, call us to reach a company that can start drying.
Send us a message
Use the form for anything that isn’t an emergency, such as a question about an old stain or a musty smell. A participating local restoration company will reply by phone or email.
Write to [BUSINESS_EMAIL] for questions about this website. Don’t use email for an active leak. Get help now instead.
What happens after you contact us?
- A local restoration company calls you back. They ask where the water came from, how long it ran and which rooms are wet.
- They give you an arrival window. Ask for a specific time, and ask what to do until they arrive.
- The technician measures the damage. Ask for moisture readings and photos, and a written estimate before work goes past the emergency stage.
- You decide. You’re never obligated to hire anyone because you called.
This website is run by [OPERATOR_LLC]. Your request goes to an independent restoration company, which does the work. Learn more about who we are or see how we work.
Still have water on the floor? Get help now now.